terms & conditions

lauren elizabeth miller trading as laurel moon studio ABN 95 621 242 026 (laurel moon studio)
last updated: september 2026

welcome to laurel moon studio. by visiting our website, booking a consultation, or purchasing any services, you agree to the terms and conditions outlined below. please read them carefully.

1. introduction

laurel moon studio is committed to respecting your healing and wellness journey with care, respect, and transparency.

these terms and conditions explain your rights and responsibilities when interacting with our website and booking services and attendance at sessions booked.

2. services

we provide:

  • reiki and related services;

  • yoga, mat pilates and reformer pilates instruction services; and

  • crystal singing bowl and other sound healing services.

laurel moon studio’s services are designed to support general well-being and are not a substitute for medical diagnosis, treatment, or emergency care.

if you have serious or worsening symptoms, please seek treatment from a licensed medical professional or call emergency services (e.g. 000 in Australia).

3. fees, payments & refunds

  • all fees are in Australian Dollars (AUD) unless otherwise specified.

  • full payment is required at the time of booking or purchase unless arranged in advance.

  • cancellations are managed in accordance with the cancellation policy.

  • Refunds or replacements will only be provided where required under Australian Consumer Law (e.g. if a product is faulty or not as described).

4. your responsibilities

to ensure we can support your wellbeing effectively, you acknowledge and agree:

  • to provide honest, complete information about your health, medications, and history

  • that results may vary between individuals

  • that no specific outcomes can be guaranteed.

incomplete or inaccurate information may impact the suitability or effectiveness of remedies provided.

5. limitation of liability

to the maximum extent permitted by law:

  • laurel moon studio is not liable for any indirect, incidental, or consequential damages related to the use of our services, products, or website.

  • our total liability will not exceed the amount paid by you for the specific service or product in question.

  • these Terms do not limit your rights under Australian Consumer Law.

6. intellectual property

all content on this website—including text, graphics, images, course materials, and branding—is the property of laurel moon studio, unless otherwise noted.

you may not:

  • copy, reproduce, or share content without written permission,

  • use our content for commercial or competing purposes.

7. governing law

These Terms and our Privacy Policy are governed by the laws of Victoria, Australia. By using our services, you agree to submit to the jurisdiction of the courts in that state.

8. updates to this policy

we may update these Terms from time to time. The latest version will always be published on this page. Continued use of our services means you accept any updates.

9. contact us

please reach out to us with any questions or concerns at the following details:

laurel moon studio
hello@laurelmoonstudio.com.au
melbourne VIC australia